The second-hand marketplace Users Share Frustration Over Size Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for women's and children's garments without notifying all users about the change.
Social Media Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Necessary Adjustments
A different user, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Service Background
The app has more than 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change to its shipping options due to shopper criticism.
